WELLBEING PRACTICES

We are pleased to welcome you to downtown Medford. The health and safety of our guests and team will always come first. Please review some new practices and experiences you can anticipate when you come to stay at Inn at the Commons. 

Following the guidelines of the Oregon Health Authority, our property is sanitized and maintained with daily cleaning to ensure our guests are safe and comfortable.

PROPERTY-WIDE

  • Hand sanitizer stations are available at the front desk and restrooms.
  • Face masks are required for all team members.
  • Employee workstations are cleaned and disinfected after every shift.
  • Employees are empowered to stay home if unwell.
  • Requirement for all employees to wash hands more frequently.

ARRIVAL AND DEPARTURES

  • Main hotel door is an ADA commercial door that opens by the push of a button.
  • Arrivals are conveniently staggered so each guest can safely social distance during their expedited check-in.
  • Plexiglass partitions have been installed at the front desk for added protection.
  • Room keys are sanitized using CDC-approved disinfectant.
  • Guests receive a final bill via email prior to departure, allowing them to skip the Front Desk checkout process.

HOUSEKEEPING

  • Rooms are thoroughly cleaned prior to guest arrival with CDC-approved disinfectants and electrostatic sprayer technology.
  • Linens and towels continue to be washed and refreshed in accordance with CDC guidelines.
  • Laundry and linens are bagged in guestroom to eliminate excess contact in transit.
  • Unnecessary items are removed from guest rooms, such as bed scarves, paper notepads and pens.
  • Housekeeping services are offered according to guest preference for daily, drop or no service:
    • Daily Service: Our team will access your room once daily to provide make-up service.
    • Drop Service: Our team will pick up and drop fresh linen, towels and amenities upon request.
    • No Service: Our team will not disturb your stay with housekeeping service.

TEMPORARY BREAKFAST OFFERINGS

  • While recognizing the importance of a quality breakfast, offerings have been adapted to prioritize the health and safety of guests:
    • A complimentary selection of pre-packaged breakfast items is available to our guests.
    • Breakfast and coffee is served by the breakfast attendant wearing gloves and protective face mask.  There is no self-service available.
    • Travel path markers are visible on the floor for appropriate social distancing.
    • Condiments are available individually packaged.
    • Silverware is rolled in paper napkins.

POOL

  • Per State regulations the outdoor pool is temporarily closed.